Privacy Policy / TOS

Privacy Policy

Katastrophe Smiles
Effective Date: January 1, 2025

At Katastrophe Smiles, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us—both online and in person.

1. Information We Collect

When you place an order or contact us, we may collect:

Your name
Email address
Shipping and billing addresses
Payment details (processed via third-party platforms)

2. How We Collect Information

We collect personal information through:

Our online checkout process
In-person transactions
Voluntary communication (e.g., contact forms, email, or newsletter sign-ups)

3. How We Use Your Information

We use your information to:

Fulfill and ship orders
Communicate with you about purchases
Provide customer service
Meet legal and tax obligations

We do not sell or share your personal information with third parties for advertising or marketing purposes.

4. Payment Processing

We use secure third-party services to process payments:

Square
PayPal

Katastrophe Smiles does not store your full payment details. These platforms handle all payment information securely.

5. Data Security

We take reasonable precautions to protect your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on where you live (such as California or the EU), you may have rights to:

Access your personal data
Correct or delete your data
Opt out of marketing communications

To request changes or access, contact us at KatastropheSmiles@gmail.com.

7. Cookies

Our website may use basic cookies to enhance your browsing and shopping experience. We do not use cookies for advertising or third-party tracking.

8. Children and Minors

Katastrophe Smiles does not knowingly collect personal data from children under the age of 13.
Additionally, we do not sell our products to individuals under the age of 18. By making a purchase, you confirm that you are 18 years of age or older.

9. Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted on our website with an updated effective date.

10. Contact Us

For any privacy-related questions or requests, contact:

Katastrophe Smiles
Email: KatastropheSmiles@gmail.com
Location: New Berlin, Wisconsin, USA

Terms of Service
Katastrophe Smiles

Effective Date: January 1, 2025

Welcome to Katastrophe Smiles! Please read these Terms of Service ("Terms") carefully before using our website or purchasing our products. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By placing an order or using Katastrophe Smiles’ website, you agree to comply with and be legally bound by these Terms. If you do not agree, please do not use our services.

2. Products and Pricing

All products are handcrafted and may vary slightly in appearance.
Prices are listed in USD and are subject to change without notice.
We reserve the right to limit quantities or refuse service to anyone.

3. Order Processing and Payment

Orders are processed once payment is received.
We accept payments through Square and PayPal.
By submitting payment information, you represent that you are authorized to use the payment method provided.
You confirm that you are at least 18 years old to make purchases.

4. Shipping and Delivery

We ship to addresses within the United States and may occasionally ship internationally.
Shipping times are estimates and not guaranteed.
Katastrophe Smiles is not responsible for delays caused by carriers or customs.

5. Returns and Refunds

Due to the handcrafted and personalized nature of our products, all sales are final. We do not accept returns or exchanges.

If your item arrives damaged or defective, please contact us within 7 days of delivery at KatastropheSmiles@gmail.com with photos so we can work to resolve the issue.

6. Intellectual Property

All content on this website, including images, text, and designs, is the property of Katastrophe Smiles and protected by copyright laws.
You may not use, reproduce, or distribute our content without prior written permission.

7. User Conduct

You agree to use our website and services for lawful purposes only.
Any misuse, including attempts to harm the website or defraud Katastrophe Smiles, may result in termination of your access.

8. Limitation of Liability

Katastrophe Smiles is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
Our maximum liability to you is the amount paid for the product.

9. Governing Law

These Terms are governed by the laws of the State of Wisconsin, USA. Any disputes will be resolved in the appropriate courts of Wisconsin.

10. Changes to Terms

Katastrophe Smiles may update these Terms from time to time. Changes will be posted on our website with an updated effective date. Your continued use of our services after changes signifies your acceptance.

11. Contact Us

For questions about these Terms, please contact:
Katastrophe Smiles
Email: KatastropheSmiles@gmail.com
Location: New Berlin, Wisconsin, USA

Privacy Policy